Return Policy
At Lise Ottesen, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return eligible items within 30 days of delivery for a refund or exchange.
Eligibility for Returns
- Items must be unworn, unwashed, and in their original condition with all tags attached.
- Proof of purchase is required for all returns.
- Final sale items, including clearance merchandise, cannot be returned or exchanged.
How to Initiate a Return
- Visit Lise Ottesen to start your return process.
- Follow the instructions to generate a return authorization.
- Pack your items securely and include the original packing slip or order confirmation.
- Ship your return using a trackable method.
Refund Processing
- Once your return is received and inspected, we will process your refund within 7-10 business days.
- Refunds will be issued to the original payment method. Shipping charges are non-refundable.
- Exchanges are subject to product availability.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of delivery for assistance.
For any questions regarding returns, please visit Lise Ottesen. We appreciate your business and strive to make your shopping experience seamless and enjoyable.